Cash On Delivery “COD”
How to Place your order:
Step 1: Add products to your shopping cart and click “Proceed to Checkout”.
Step 2: Fill up your information then Select “Cash on Delivery” as your payment method, and proceed.
Step 3: Review your order before placing it. Note: Once your order has been confirmed, it will be dispatched and shipped to your given address.
Step 4: Once your shipment is delivered, you will be required to make a cash payment to our carrier.
Note: Shipping charge of AED 200 will be applied for all Cash on Delivery returned and/or cancelled orders.
Terms and Conditions of “COD”
Ahead of placing a COD order on www.sophiahome.com, it is essential to note the following terms:
- COD maximum order value is up to AED 7,000.
- For all the order over AED7000, Sophia Home will collect the payment prior to delivery.
- If you would like to use your credit card payment, please choose the credit card option and then place the order.
- Being unable to accept your order or unable to make a full payment at the time of delivery may result in loss of the COD privilege for www.sophiahome.com and/or account suspension and additional fees.
Custom Products Terms and Conditions
- 50% deposit is required to place a custom order.
- The remaining 50% balance is due prior to delivery.
- All custom orders lead times are approximately 4 months excluding holidays.
- The lead time begins from the date the 50% deposit has been received.
- Custom orders cannot be cancelled, returned or refunded once the 50% deposit has been processed.
- A request to change your custom order (such as finish and fabric) can be made 7 days after the 50% deposit received.
- By making the 50% deposit you are agreeing to the Customize Order Terms and Conditions. What’s left of the amount should be paid before the order will be delivered.
Postpay
- Postpay is a payment solution that allows customers to ‘buy now, pay later’ seamlessly with absolutely zero interest and no fees for orders up to AED15,000.
- Select Postpay on checkout and split your total purchase into three equal instalments. The first instalment (33%) is processed immediately and the merchant ships your purchase to you as normal, so you can enjoy now and pay later.
- The remaining two instalments are due every month thereafter. Absolutely zero fees are charged as long as all repayments are processed successfully on time. So in short, at the end of the two months you only pay for what you ordered!
- If you want to pay off your instalments early, you can do so at absolutely no extra cost.
- To use Postpay you must be over 18 years old and be the authorized holder of ( An eligible Emirates ID and UAE issued debit/credit card)